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Terms & Conditions

This website is owned and operated by Athletic Science Private Limited (“the Company”). By accessing and using the www.insole.in website (the “Website”), you agree to be legally bound by these Terms & Conditions. The terms “you” and “User” refer to any person who accesses or uses the Website.

While browsing this Website and other websites operated by Athletic Science Private Limited, you may access pages that are governed by additional or separate terms of use. By using such pages, you agree to comply with those specific terms. If there is any conflict between these Terms & Conditions and the terms on any other page, the terms on that page shall prevail for that particular use.

Athletic Science Private Limited may revise these Terms & Conditions at any time without prior notice. Updates will be published on this page under “Terms & Conditions”. Your continued use of the Website after any changes have been posted will be deemed acceptance of the revised Terms & Conditions. You are advised to review this page periodically.

1) USE OF THE WEBSITE

The Company grants you a non-exclusive, non-transferable, limited licence to access and use the Website, subject to any applicable fees and these Terms & Conditions.

The Website and its content, including but not limited to text, data, reports, opinions, images, photographs, graphics, charts, animations and video (collectively, the “Content”), are provided for your personal and non-commercial use only. Except as expressly permitted under these Terms & Conditions, you must not copy, reproduce, modify, create derivative works from, store, display, perform, publish, distribute, transmit, broadcast, circulate or commercially exploit any part of the Content without prior written consent from Athletic Science Private Limited.

All Content is the exclusive property of Athletic Science Private Limited and/or its licensors and is protected by copyright and other intellectual property laws. All trade names, trademarks, service marks, logos and related brand assets displayed on the Website (collectively, the “Marks”) may be registered or unregistered and are protected by applicable laws. Nothing on this Website grants you any licence or right to use any Marks without the Company’s prior written permission.

Any unauthorised use of the Content or Marks is strictly prohibited. To request permission, please contact: hello@insole.in

You must not use the Website for any unlawful purpose. You agree to comply with all reasonable requests made by the Website to protect the Company’s proprietary interests.

2) REGISTRATION

Where access to any part of the Website requires registration, you must provide accurate, complete and up-to-date information. You are responsible for maintaining the confidentiality of your username and password and for all activity carried out through your account.

Failure to provide accurate information or misuse of your account may result in suspension or termination of access without notice.

3) LIMITATION OF LIABILITY

You are solely responsible for your use of the Website. If you are dissatisfied with the Website, Content, or these Terms & Conditions, your sole remedy is to stop using the Website.

Due to the nature of electronic distribution and multiple sources of information, the Content may contain delays, omissions or inaccuracies. The Website and Content are provided on an “as is” and “as available” basis without any warranties of any kind.

To the fullest extent permitted by law, Athletic Science Private Limited disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, timeliness, or suitability.

In no event shall the Website, Athletic Science Private Limited, or any of its affiliates, agents, employees, licensors or third-party providers be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of time, loss of money, loss of profits, loss of goodwill, or any other loss arising out of or relating to your use of the Website or reliance on the Content, whether in contract, tort, strict liability or otherwise, even if advised of the possibility of such damages.

The Website assumes no responsibility for third-party software or tools used on the Website and shall not be liable for the accuracy or completeness of any output generated through such software.

4) LINKS TO OTHER WEBSITES

The Website may contain links to third-party websites for your convenience. These websites are owned and operated by third parties, and the Company has no control over their content or operations.

The inclusion of any link does not imply endorsement by Athletic Science Private Limited. You acknowledge that the Company is not responsible or liable for any third-party content, policies or practices, and you access such websites at your own risk.

5) USER CONTENT

By submitting any material to the Website (excluding third-party material sent via private electronic mail), you grant Athletic Science Private Limited a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish or distribute such material in any print or electronic publications (“User Content”).

You are solely responsible for any User Content you submit. The Company does not assume responsibility for User Content posted by you or others or for content accessed through links from the Website. However, the Company reserves the right, at its sole discretion, to review, edit, remove or refuse any User Content that it deems illegal, offensive, misleading, defamatory or otherwise inappropriate.

You must not post or distribute promotional, commercial, or solicitation material through the Website without written authorisation from the Company.

You agree to indemnify and hold harmless the Website and Athletic Science Private Limited, including their affiliates and representatives, from any loss, damage, liability, cost or expense (including reasonable legal fees) arising from:
(i) your breach of these Terms & Conditions; or
(ii) any User Content submitted through your account.

6) PAYMENTS, CANCELLATIONS & REFUNDS

Unless specifically stated otherwise on the Website, all purchases of information, reports, content or access rights are non-refundable.

The Company shall not be liable for any loss or damage arising from the decline of authorisation for any transaction due to the cardholder exceeding limits agreed with their bank or financial institution.

7) ADDITIONAL LEGAL TERMS

These Terms & Conditions constitute the entire agreement between you and Athletic Science Private Limited in relation to your use of the Website and supersede all prior agreements or understandings, whether written or oral.

Either you or the Company may terminate this agreement at any time by notifying the other party via phone or email.

The Company may discontinue, modify, restrict or suspend the Website or any part of it at any time without notice.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms & Conditions are governed by the laws of India. All disputes arising from these Terms or use of the Website shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

8) ANTI-HACKING PROVISION

You agree not to use the Website in any manner that is unlawful or prohibited under these Terms. In particular, you must not:

  1. Use the Website for any purpose that violates any law or regulation, or facilitates such violation.

  2. Use or attempt to use any automated tool such as deep-linking, scraping, robots, bots, spiders, data mining, or similar processes to access, copy or monitor any portion of the Website without written consent.

  3. Attempt to obtain any materials or information that has not been intentionally made publicly available.

  4. Bypass or circumvent any security or access-control measures on the Website.

  5. Attempt to breach the security of the Website or gain unauthorised access to any system, data or network connected to the Website.

  6. Interfere with the proper functioning of the Website or any activity conducted on it.

  7. Take any action that imposes an unreasonable or disproportionately large load on the Website’s infrastructure.
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Medical Conditions

For individuals with diabetes, arthritis, or other medical conditions affecting the feet, proper support is essential. Our medical-grade insoles are designed in consultation with healthcare professionals to provide therapeutic benefits while ensuring safety and comfort. Each pair is crafted to address your specific medical requirements.

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Daily Comfort

Standing or walking for extended periods can be exhausting. Our comfort insoles feature strategic cushioning zones and support structures that reduce fatigue and keep you comfortable throughout the day. Perfect for professionals who spend long hours on their feet, from healthcare workers to retail staff.

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Flat Feet

Flat feet can cause a cascade of biomechanical issues throughout your body. Our custom insoles provide the arch support that nature didn’t, helping to restore proper foot mechanics. This reduces stress on tendons and ligaments, preventing conditions like shin splints and knee pain commonly associated with flat feet.

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Sports & Activities

Athletes and active individuals put extraordinary demands on their feet. Our sport-specific insoles are engineered to enhance performance by improving energy transfer, reducing fatigue, and preventing common sports injuries. From runners to basketball players, we customize insoles to match your sport’s unique movement patterns.

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Arch Support

Whether you have high arches, low arches, or flat feet, proper arch support is crucial for overall body alignment. Our insoles are designed to match your exact arch profile, providing optimal support that prevents overpronation or supination. This helps reduce strain on your ankles, knees, hips, and lower back.

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Foot Pain

Foot pain can stem from various conditions including plantar fasciitis, heel spurs, and general fatigue. Our custom insoles provide targeted support exactly where you need it, redistributing pressure and alleviating pain points. Using advanced 3D mapping, we identify your unique pressure points and create insoles that offer relief from the first step.

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